Effective date: 13-08-2021
Last updated on: 27-12-2024
Privacy Policy
At Go Earners Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following information:
– Personal Information: Name, email address, phone number, billing details, and other details provided during inquiries or service sign-ups.
– Usage Data: IP address, browser type, operating system, and pages visited on our website.
– Cookies: To improve user experience, we may use cookies to analyze website traffic and usage trends.
2. How We Use Your Information
– To provide, manage, and improve our services.
– To communicate with you regarding updates, offers, and services.
– To process payments and issue invoices.
– To comply with legal obligations and resolve disputes.
3. Data Sharing
We do not sell, rent, or share your personal information with third parties except as required to deliver services or comply with legal obligations. Third-party service providers, such as payment processors or hosting providers, are contractually bound to protect your data.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Rights
– Access and update your personal information.
– Request deletion of your personal data, subject to contractual or legal obligations.
– Opt out of marketing communications.
6. Retention of Data
– Your data will be retained only as long as necessary for the purposes outlined in this policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
8. Changes to This Policy
We may update this privacy policy from time to time. The latest version will be available on our website.
General Policy
At Go Earners Pvt. Ltd., we adhere to the following general policies to ensure transparency and build trust with our clients.
1. Business Hours
Our standard business hours are Monday to Friday, 9:00 AM to 6:00 PM IST. Support requests outside these hours will be addressed on the next business day unless covered by a premium support plan.
2. Client Communication
– All official communication will be conducted via email, phone, or other agreed-upon channels.
– Clients are encouraged to provide timely responses to ensure smooth project progress.
3. Service Customization
All services are customized to meet individual client needs as outlined in the proposal or agreement. Any additional requirements will be treated as new requests.
4. Third-Party Tools and Services
We are not liable for issues caused by third-party tools or services unless explicitly mentioned in the agreement. Subscription renewals for third-party tools are the client’s responsibility unless stated otherwise.
5. Confidentiality
We maintain strict confidentiality of client data and project details. Information will not be shared with unauthorized parties without explicit consent.
6. Feedback and Disputes
– Feedback is welcomed at all stages of the project to ensure client satisfaction.
– Any disputes must be raised in writing, and both parties will work collaboratively to resolve them.
7. Compliance
We comply with all applicable laws and regulations, including GST and data protection laws.
8. Modifications to Services or Terms
We reserve the right to modify our services or terms of use, with prior notice to clients where applicable.
9. Termination of Services
Services may be terminated for non-payment, violation of terms, or mutual agreement. Outstanding payments must be settled upon termination.
10. Contact Information
For general inquiries, reach out to us at:
Email: support@goearners.com
Phone: 1800-257-2376